Privacy policy

Privacy Policy

Last updated: July 12, 2026

VC Commerce LLC, doing business as Stll ("Stll", "we", "our", or "us"), operates this website and store, including all related information, content, features, tools, products, and services (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, communicate with us, or otherwise use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.

  • Payment information, including payment method details and transaction confirmations. Payment information is processed securely through our payment providers, and we do not store your complete payment card details.

  • Account information, including your login credentials, preferences, and account settings if you create an account.

  • Order information, including products viewed, added to your cart, purchased, returned, or exchanged.

  • Customer support communications when you contact us.

  • Device information, including your IP address, browser type, operating system, device identifiers, and network information.

  • Website usage information, including pages visited, time spent on the website, referral sources, and interactions with our Services.


How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to emails, or contact us.

  • Automatically through cookies and similar technologies when you use our website.

  • From Shopify and our service providers who help us operate our business.

  • From advertising and analytics partners where permitted by applicable law.


How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Process payments securely.

  • Arrange shipping and delivery.

  • Communicate with you regarding your orders.

  • Respond to customer support inquiries.

  • Improve our products and website.

  • Personalize your shopping experience.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with legal obligations.

  • Send marketing communications if you have opted in or where permitted by law.


Marketing Communications

If you subscribe to our emails, we may send you updates about new products, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from marketing emails, we may still send important service-related emails regarding your orders or account.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep our website functioning properly.

  • Remember your preferences.

  • Analyze website performance.

  • Improve user experience.

  • Measure advertising effectiveness.

  • Personalize advertising where permitted by law.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.


Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Shopify, our ecommerce platform.

  • Payment processors.

  • Shipping carriers and fulfillment partners.

  • Customer support providers.

  • Analytics providers.

  • Advertising partners.

  • Professional advisors such as accountants or legal advisors.

  • Government authorities when required by law.

We never sell your personal information.


Shopify

Our website is hosted by Shopify.

Information submitted through our website is processed by Shopify in accordance with Shopify's own Privacy Policy.

For more information, please visit:

https://privacy.shopify.com


International Data Transfers

Your personal information may be processed in countries outside your country of residence.

Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses or other legally recognized transfer mechanisms.


Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Comply with legal obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymized.


Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information.

  • Correct inaccurate personal information.

  • Delete your personal information.

  • Receive a copy of your personal information.

  • Restrict certain processing activities.

  • Object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of targeted advertising where applicable.

To exercise your rights, please contact us using the details below.

We may request proof of identity before processing your request.


Children's Privacy

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.


Security

We use commercially reasonable technical and organizational safeguards to protect your personal information.

However, no website or electronic transmission can be guaranteed to be completely secure. We encourage you to use strong passwords and protect your account credentials.


Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised "Last updated" date.

Your continued use of our Services after changes have been published constitutes acceptance of the updated Privacy Policy.


Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

VC Commerce LLC
Doing business as Stll

30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@trystll.com